Last Updated: August 26, 2026
Welcome to Diamond Group Epoxy Floors. These Terms & Conditions (“Terms”) govern your use of diamondgroupepoxyfloors.com (the “Website”) and your interactions with Diamond Group, doing business as Diamond Group Epoxy Floors (“Diamond Group,” “we,” “us,” or “our”).
By accessing or using this Website, submitting a form, requesting an estimate, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. About Diamond Group Epoxy Floors
Diamond Group Epoxy Floors provides concrete coating and flooring services, including garage floor coatings, basement coatings, patio coatings, commercial floor coatings, epoxy systems, flake systems, quartz systems, metallic coatings, polishing, grind-and-seal services, and related services.
Our primary service area includes Portland, Oregon and surrounding communities, as well as select areas in Washington.
Oregon CCB #: 2250329
Washington License #: DIAMOGW754MN
2. Website Use
You may use this Website for lawful purposes and to learn about our services, request information, request estimates, contact our team, and conduct other legitimate business with Diamond Group Epoxy Floors.
You agree not to:
Use the Website for fraudulent, unlawful, or abusive purposes.
Attempt to gain unauthorized access to the Website, servers, or systems.
Interfere with the security or operation of the Website.
Use automated systems to scrape, copy, or collect Website content without permission.
Submit false, misleading, or fraudulent information through our forms.
We reserve the right to restrict or terminate access to the Website if we believe it is being misused.
3. Estimates and Pricing
Any pricing, cost ranges, calculators, examples, or estimates displayed on the Website are provided for informational purposes only and are not binding offers.
Actual project pricing may vary based on factors including:
Square footage
Concrete condition
Surface preparation requirements
Repairs
Existing coatings or flooring
Moisture conditions
Selected coating system
Materials
Project accessibility
Site conditions
Additional customer requests
Final pricing will be provided through a written estimate, proposal, work order, or service agreement.
If there is a conflict between information displayed on this Website and a signed proposal, contract, or service agreement, the signed agreement will control.
4. Service Agreements
Submitting a contact form, requesting an estimate, receiving an estimate, or communicating with Diamond Group Epoxy Floors does not by itself create a binding service contract.
Projects may be subject to separate estimates, proposals, contracts, warranties, payment terms, change orders, and other agreements.
The specific terms contained in a signed project agreement will control the work performed for that project.
5. Scheduling and Project Conditions
Project schedules may be affected by weather, material availability, site conditions, concrete conditions, preparation requirements, customer-requested changes, or circumstances outside our reasonable control.
Estimated installation dates and completion dates are not guaranteed unless specifically stated in a written agreement.
Customers are responsible for providing reasonable access to the project area and complying with any preparation instructions provided before installation.
6. Payments
Payment requirements, deposits, installment schedules, financing terms, and accepted payment methods will be communicated in the applicable estimate, invoice, proposal, or service agreement.
Failure to make required payments may result in delayed work, suspended services, collection activity, or other remedies permitted under the applicable agreement and law.
7. Warranties
Certain flooring or coating systems may include warranties. Warranty terms, exclusions, duration, and coverage will be provided separately when applicable.
Nothing on this Website should be interpreted as creating a warranty unless the warranty is specifically provided in writing by Diamond Group Epoxy Floors.
Actual performance and lifespan of concrete coatings may depend on concrete condition, moisture, substrate movement, environmental exposure, maintenance, usage, chemicals, impact, and other factors outside our control.
8. Photos and Examples
Photos, project galleries, before-and-after images, color examples, samples, and other visual materials on the Website are intended to demonstrate the types of results that may be achieved.
Individual results may vary.
Colors and finishes may also appear differently depending on lighting, surrounding materials, screen settings, concrete conditions, application methods, and other factors.
9. SMS and Text Message Terms
Diamond Group Epoxy Floors may provide text messaging communications to customers and prospective customers who have provided their mobile number and consented to receive SMS or MMS messages from us.
Messages may include communications related to:
Estimate or quote requests
Appointment scheduling
Appointment reminders
Project updates
Customer service
Follow-up communications
Requested information
Promotions or marketing communications when you have provided the appropriate consent
Consent to Receive Messages
By providing your mobile number and affirmatively opting in to receive text messages from Diamond Group Epoxy Floors, you consent to receive recurring SMS or MMS messages at the mobile number you provided.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from Diamond Group Epoxy Floors.
Your consent applies only to communications from Diamond Group Epoxy Floors and is not transferable to another company or unrelated messaging program.
Message Frequency
Message frequency varies depending on your interactions with Diamond Group Epoxy Floors, the services you request, appointment activity, and the type of messaging program to which you have consented.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier’s standard message and data rates may apply to SMS or MMS messages sent or received in connection with our messaging program.
Diamond Group Epoxy Floors does not charge a separate fee for receiving our text messages.
How to Opt Out
You may opt out of receiving text messages from Diamond Group Epoxy Floors at any time by replying:
STOP
After submitting an opt-out request, you may receive one final confirmation message confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from that messaging program unless you later opt in again.
You may also contact us directly to request that text messaging communications stop.
Help
For assistance with text messages, reply:
HELP
You may also contact Diamond Group Epoxy Floors at:
Phone: 503-501-7295
Email: diamondgrouppdx@gmail.com
Supported Carriers
Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless service provider and is outside our complete control.
Mobile Information and Consent
Mobile information, including phone numbers and text messaging opt-in information or consent, will not be shared, sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that assist us in operating our communications systems, CRM, scheduling systems, customer service systems, or messaging infrastructure. Such providers may process information only as necessary to provide services on our behalf.
Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
10. Email and Other Communications
If you provide your email address or other contact information, we may use it to respond to inquiries, provide estimates, communicate regarding projects, provide customer service, and send other communications permitted by law.
Where required, you may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
11. Privacy
Your use of the Website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and disclose personal information.
The Privacy Policy is available at:
diamondgroupepoxyfloors.com/privacy-policy/
12. Intellectual Property
Unless otherwise stated, the Website and its contents are owned by or licensed to Diamond Group Epoxy Floors.
This includes, but is not limited to:
Text
Graphics
Logos
Branding
Photographs
Videos
Project images
Website layouts
Designs
Illustrations
Service descriptions
Written content
You may not reproduce, distribute, modify, republish, sell, license, or commercially use Website content without prior written permission from Diamond Group Epoxy Floors.
13. Third-Party Services and Links
The Website may contain links to third-party websites, financing providers, social media platforms, mapping services, analytics providers, scheduling systems, or other third-party services.
Diamond Group Epoxy Floors does not control these third parties and is not responsible for their content, availability, security, terms, or privacy practices.
Your use of third-party services is subject to the terms and policies of those third parties.
14. Website Availability
We make reasonable efforts to maintain the Website but do not guarantee that it will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, remove, or discontinue portions of the Website at any time.
15. Disclaimer
The information provided on this Website is provided for general informational purposes.
While we attempt to keep information accurate and current, Diamond Group Epoxy Floors does not warrant that all Website information will always be complete, accurate, current, or free from errors.
To the fullest extent permitted by law, the Website is provided on an “as is” and “as available” basis.
Nothing on the Website replaces the specific terms of a written estimate, proposal, contract, warranty, or other agreement entered into with Diamond Group Epoxy Floors.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Diamond Group Epoxy Floors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of or inability to use the Website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Liability relating to contracted flooring or coating services may be governed separately by the applicable project agreement.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Diamond Group Epoxy Floors and its owners, employees, contractors, representatives, and service providers from claims, damages, liabilities, losses, and expenses arising from your unlawful misuse of the Website or violation of these Terms.
18. Governing Law
These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles.
Any dispute relating specifically to contracted flooring or construction services may also be subject to the dispute resolution provisions contained in the applicable project agreement.
19. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
20. Changes to These Terms
We may update these Terms from time to time.
When changes are made, the revised Terms will be posted on this page and the “Last Updated” date will be revised.
Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.
21. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Diamond Group Epoxy Floors
16980 SW Springwater Ln
Beaverton, OR 97006
Phone: 503-501-7295
Email: diamondgrouppdx@gmail.com
Website: diamondgroupepoxyfloors.com
Oregon CCB #: 2250329
Washington License #: DIAMOGW754MN